new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 5599588134
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after clicking "send," wait and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the updated app. This should resolve any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other similar apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means users can cash out their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some steps can take as little as 30 minutes. However, payments may occasionally experience delays, extending the overall wait time to up to 24 hours. This delay primarily affects the payment processing rather than the entire process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the issue persists, funds should be added to your wallet account within 24 hours. If the problem still occurs, you can contact their care centre for further assistance.
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